Category Archive For "BotGuard Blog"
New Support Desk
BotGuard is pleased to introduce our new support desk system, a more streamlined for our users to seek assistance and track important support messages. Our new desk web interface provides a ticket system for all communications with BotGuard’s helpdesk, which can be tracked and managed by our Support Team and the client who created the …
Robots.txt: who is looking for the files you want to keep hidden
When hackers first probe a site for vulnerabilities, there is one thing that is almost always on their list, robots.txt. This is a special file for search engine crawlers telling them which pages or files from your site they should or shouldn’t parse and index. Pay attention to the second part, it tells search engines which files …
G’Day and Kia Ora!
We’re thrilled to announce that BotGuard is now available in Australia and New Zealand as well. Our ANZ team is ready to help you learn about our platform. We are delighted that we’ve managed to attract experienced and talented managers and engineers as we have big plans for this extremely interesting market. Despite its youth, …
Pro Tips for Choosing the Right Web Host
There was a time, early in the history of the web, when choosing a hosting provider was easy. You compared a number of server parameters like CPU, memory size, and bandwidth You considered some less important factors like disk capacity, along with more important factors like price, and, eventually, based on what you found, you …
Why Don’t We Block DDoS Attacks?
We are often asked if BotGuard protects against DDoS attacks. The short answer is no. Or more correctly, it depends. Here is a longer explanation that will help you understand why.
A Short Custom Rule to Prevent Panic Attacks
We at BotGuard know what it’s like to help our users through moments of panic, but we’d rather help you save those nerve cells even though they probably can regenerate. Here’s a simple rule that might offer some prevention against stress-inducing moments. BotGuard support team engineers sometimes encounter an unfortunate situation when a user, after enabling website protection, …
BotGuard Partner API Preview
How to Integrate with BotGuard if you are a Hosting Provider. At BotGuard, we help our partner hosting companies solve problems with bots and malicious traffic attacking their clients’ web resources. Many of our partners use commercial and free hosting control panel software, such as CPanel or Plesk, to provide their clients with website management capabilities. For many …
Bye-bye, #badbots!
We are absolutely thrilled to announce the public release of BotGuard — that protects your site against hacking and malicious bot intrusion! Most importantly, we have implemented a new classification of visitors. From today, the BotGuard system has the ability to distinguish between humans, search engines, social networks, widely known cloud services, content scrapers, bots …